FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@duakncheap.com

A. We ship from our partnered warehouses & factories located in the US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

A. It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

A. It will take usually between 2-5 business days.

A. You can place an order from any country, we ship Worldwide

A. Yes, shipping is Free Worldwide on most items. On some items, we have Free Shipping over $25. .

A. We have an office in the beautiful country: India; Supply warehouses in the USA; High-Quality vendor contacts in China

A. We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours. 

A. All inquiries can be forwarded to support@duakncheap.com 

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

A. You can be absolutely sure that all purchases here are safe and secure. 

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 

A. For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece

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